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Economie --- Marktmechanisme --- Kapitalisme --- Dienstensector

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Distribution strategy --- 658.87 --- 338.46 --- Retail selling. Retailing --- Dienstensector. Tertiaire sector --- 338.46 Dienstensector. Tertiaire sector --- 658.87 Retail selling. Retailing

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Over 75% of graduates currently find work in the service industries, but there are very few books that deal specifically with the subject of service management. This third edition of Services Management provides a comprehensive insight into the industry and its' importance in today's economies. The book is based on three central strands of services management: customers, employees and operations. The final part of the book addresses the issue of performance management and service strategy. Based on a series of research workshops with academics and practitioners at the Service Management Centre, De Vlerick School of Management, University of Ghent, the authors have produced in-depth case studies and survey research to help students to develop a thorough understanding of the specific challenges and issues of service management today. Services Management third edition is ideal for Service Management students within a Business or Tourism degree, but also of great interest to operations, management, marketing and general business students Bron : http://www.bol.com

Service industries --- Management. --- Management --- Dienstensector --- Dienstverlening --- Managementleer --- Managementtechnieken --- Marketing van diensten

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Economic geography --- Service industry --- Service industries --- 338.46 --- AA / International- internationaal --- 338.78 --- Industries --- Dienstensector. Tertiaire sector --- Diensten. Non-profitsector. --- Service industries. --- Geografie --- Economische geografie --- Tertiaire Economie. --- 338.46 Dienstensector. Tertiaire sector --- Diensten. Non-profitsector

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338.46 --- AA / International- internationaal --- 338.78 --- Dienstensector. Tertiaire sector --- Diensten. Non-profitsector. --- 338.46 Dienstensector. Tertiaire sector --- Service industries --- Industries --- Diensten. Non-profitsector --- Économie politique --- Couts de production --- Service public --- Theorie microeconomique