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This book aims to make the readers acquainted with the problems of creating value based on the utilization of means of information and communication technology with customers and suppliers. The first chapter introduces the reader to various concepts of value, categories and dimensions of value and definition of this term for the issue of value creation in business networks and chains, including approaches to measuring value. In the second chapter, key theoretical approaches to the management of value creation in supplier-customer relationships are analyzed. The third chapter is devoted to summarizing the existing knowledge of selected information and communication technologies in business management. The last chapter deals with the possibilities but also barriers in the process of value creation in e-business. Some examples of measurement and indicators for ICT use in e-business are presented as well.

Electronic commerce.

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Despite many examples of good practice, large weaknesses exist in many countries’ national career guidance services, according to extensive research conducted by the OECD, and by the Centre for the Development of Vocational Training and the European Training Foundation on behalf of the European Commission. Access is limited, particularly for adults. In addition, services often focus upon immediate decisions, and fail to develop career management skills. Training for those who provide services is frequently inappropriate, failing to reflect the full range of client needs or to take account of modern, more flexible delivery methods such as ICT. Services are poorly co-ordinated between different ministries, and between governments and other stakeholders. The evidence base is too weak to provide policy makers with useful data on outcomes, costs and benefits. These gaps stand in the way of governments’ attempts to implement lifelong learning, active employability and social equity policies.  This joint publication by the OECD and the European Commission (staff working paper) gives policy makers practical tools to tackle these problems. In simple, non-technical language, the publication addresses a broad range of policy issues that are central to the effective delivery of career guidance services. These include: how to widen access to career guidance; ways of improving the quality of career information; ensuring that staff qualifications meet policy objectives; and improving strategic leadership.   This publication is essential reading for all policy makers, especially those in education and labour, who are responsible for planning, managing and delivering career guidance services.

Employment --- Education --- Commerce --- Business & Economics --- Vocational Guidance

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Competition --- Competition. --- Business, Economy and Management --- Economics --- management --- marketing --- business --- Competition (Economics) --- Competitiveness (Economics) --- Economic competition --- Commerce --- Conglomerate corporations --- Covenants not to compete --- Industrial concentration --- Monopolies --- Open price system --- Supply and demand --- Trusts, Industrial --- Economic aspects --- Business management