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Economie de l'innovation dans les services
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ISBN: 2738428290 9782738428295 Year: 1994 Publisher: Paris: L'Harmattan,

Nouvelle économie des services et innovation
Authors: ---
ISBN: 2747530698 9782747530699 Year: 2002 Publisher: Paris: L'Harmattan,

Service innovation : organizational responses to technological opportunities & market imperatives
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ISBN: 1860943675 9786611865917 1281865915 1848161301 9781848161306 9781860943676 9781281865915 6611865918 Year: 2003 Publisher: London : Imperial College Press,

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Abstract

In the most advanced service economies, services create up to three-quarters of the wealth and 85% of employment, and yet we know relatively little about managing innovation in this sector. The critical role of services, in the broadest sense, has long been recognized, but is still not well understood. Most research and management prescriptions have been based on the experience of manufacturing and high technology sectors. There is a clear need to distinguish which, if any, of what we know about managing innovation in manufacturing is applicable to services, what must be adapted, and what is


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The global opportunity in IT-based services : assessing and enhancing country competitiveness
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ISBN: 082138192X 9786612657399 0821381938 1282657399 Year: 2010 Publisher: Washington, D.C. : World Bank,

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Abstract

This book aims to help policy makers take advantage of the opportunities presented by the global IT services and IT-enabled services (ITES) industry. It analyzes factors crucial to a country's competitiveness-including skills, cost, infrastructure, business environment; and presents a Location Readiness Index (LRI) as a diagnostic tool for developing countries. It also discusses policy options for enabling growth in IT/ITES industries.

Managing innovation: cases from the services industries
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ISBN: 030903891X 9786610214624 1280214627 0309594804 0585143331 9780585143330 661021462X 9780309038911 0309039266 9780309039260 9781280214622 9780309594806 Year: 1988 Publisher: Washington, D.C. National Academy

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