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Illustrating how computer systems might be designed to serve their users rather better, this work deals with how to study the natural behaviour of users to see how computer systems might best help them, and how one might also involve them in the design of computer systems that will assist them in their everyday practices.
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The concept of social capital, or the value that can be derived from social ties created by goodwill, mutual support, shared language, common beliefs, and a sense of mutual obligation, has been applied to a number of fields, from sociology to management. It is only lately, however, that researchers in information technology and knowledge management have begun to explore the idea of social capital in relation to their fields. This collection of thirteen essays by computer scientists, sociologists, communication specialists, economists, and others presents a multidisciplinary look at this particular intersection of information technology and social science and the need to adopt a sociotechnical perspective.For the most part the contributors take a positive view of the interplay of social capital, knowledge sharing, and community building. Some essays look at specific instances, including the on-line and face-to-face relationships of a community of athletes, the building of social capital among Iranian NGOs, and the Internet-based communities created by the open-source movement, while others discuss more general ideas of civic and personal communities. The last four essays examine computer applications that augment social capital, including topic- and member-centered communications spaces such as the Expert Finder and the Loops system and virtual repositories of knowledge such as the Answer Garden and Pearls of Wisdom.
Social capital (Sociology) --- Information technology --- Information networks --- Knowledge management --- Organizational learning --- Social aspects --- Learning organizations --- Capital, Social (Sociology) --- Automated information networks --- Networks, Information --- Learning --- Communities of practice --- Sociology --- Information services --- Information storage and retrieval systems --- Capital social (Sociologie) --- Technologie de l'information --- Réseaux d'information --- Gestion des connaissances --- Apprentissage organisationnel --- Congresses. --- Congresses --- Congrès --- Aspect social
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This book provides an in-depth insight into the emerging paradigm of End-User Development (EUD), discussing the diversity and potential for creating effective environments for end users. Containing a unique set of contributions from a number of international researchers and institutes, many relevant issues are discussed and solutions proposed, making important aspects of end-user development research available to a broader audience. Most people are familiar with the basic functionality and interfaces of computers. However, developing new or modified applications that can effectively support users' goals still requires considerable programming expertise, that cannot be expected of everyone. One of the fundamental challenges that lie ahead is the development of environments that enable users with little or no programming experience to develop and modify their own applications. The ultimate goal is to empower people to flexibly employ and personalise advanced information a nd communication technologies.
User interfaces (Computer systems) --- Interfaces, User (Computer systems) --- Computer science. --- Software engineering. --- User interfaces (Computer systems). --- Computer Science. --- User Interfaces and Human Computer Interaction. --- Information Systems Applications (incl. Internet). --- Software Engineering. --- Human-machine systems --- Human-computer interaction --- Computer software engineering --- Engineering --- Informatics --- Science --- Application software. --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software
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This book provides an in-depth insight into the emerging paradigm of End-User Development (EUD), discussing the diversity and potential for creating effective environments for end users. Containing a unique set of contributions from a number of international researchers and institutes, many relevant issues are discussed and solutions proposed, making important aspects of end-user development research available to a broader audience. Most people are familiar with the basic functionality and interfaces of computers. However, developing new or modified applications that can effectively support users' goals still requires considerable programming expertise, that cannot be expected of everyone. One of the fundamental challenges that lie ahead is the development of environments that enable users with little or no programming experience to develop and modify their own applications. The ultimate goal is to empower people to flexibly employ and personalise advanced information a nd communication technologies.
Computer science --- Information systems --- Computer. Automation --- computers --- informatica --- informatiesystemen --- software engineering --- computerkunde
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By now, most people have become familiar with the basic functionality and interfaces of computers. However, developing new or modified applications that effectively support users' goals still requires considerable expertise in programming that cannot be expected from most people. Thus, one fundamental challenge for the coming years is to develop environments that allow users who do not have background in programming to develop or modify their own applications, with the ultimate aim of empowering people to flexibly employ advanced information and communication technologies. The present book is an effort to make many important aspects of the international discussion on End-User Development (EUD) available to a broader audience. It provides a unique set of contributions from various research institutes in various countries addressing relevant issues and proposing original solutions.
End-user computing. --- Computer programming. --- Computers --- Electronic computer programming --- Electronic data processing --- Electronic digital computers --- Programming (Electronic computers) --- Coding theory --- Programming --- Computer science. --- User Interfaces and Human Computer Interaction. --- Informatics --- Science --- User interfaces (Computer systems). --- Interfaces, User (Computer systems) --- Human-machine systems --- Human-computer interaction
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The book contains 24 research articles related to the emerging research field of Communities and Technologies (C&T). The papers treat subjects such as online communities, communities of practice, Community support systems, Digital Cities, regional communities and the internet, knowledge sharing and communities, civil communities, communities and education and social capital. As a result of a very quality-oriented review process, the work reflects the best of current research and practice in the field of C&T.
Computer. Automation --- Community organization --- Computers and civilization --- Information society --- Computers --- Ordinateurs et civilisation --- Société informatisée --- Ordinateurs --- Congresses --- Social aspects --- Congrès --- Aspect social --- #PBIB:2003.4 --- Société informatisée --- Congrès --- Civilization and computers --- Sociology --- Information superhighway --- Civilization --- Science—Social aspects. --- Computer science. --- Application software. --- Management. --- User interfaces (Computer systems). --- Social sciences. --- Societal Aspects of Physics, Outreach and Education. --- Computer Science, general. --- Information Systems Applications (incl. Internet). --- User Interfaces and Human Computer Interaction. --- Social Sciences, general. --- Behavioral sciences --- Human sciences --- Sciences, Social --- Social science --- Social studies --- Interfaces, User (Computer systems) --- Human-machine systems --- Human-computer interaction --- Administration --- Industrial relations --- Organization --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Informatics --- Science
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An overview of expertise sharing, an approach to knowledge management that emphasizes the human components of knowledge work in addition to information storage and retrieval. The field of knowledge management focuses on how organizations can most effectively store, manage, retrieve, and enlarge their intellectual properties. The repository view of knowledge management emphasizes the gathering, providing, and filtering of explicit knowledge. The information in a repository has the advantage of being easily transferable and reusable. But it is not easy to use decontextualized information, and users often need access to human experts. This book describes a more recent approach to knowledge management, which the authors call "expertise sharing." Expertise sharing emphasizes the human aspects--cognitive, social, cultural, and organizational--of knowledge management, in addition to information storage and retrieval. Rather than focusing on the management level of an organization, expertise sharing focuses on the self-organized activities of the organization's members. The book addresses the concerns of both researchers and practitioners, describing current literature and research as well as offering information on implementing systems. It consists of three parts: an introduction to knowledge sharing in large organizations; empirical studies of expertise sharing in different types of settings; and detailed descriptions of computer systems that can route queries, assemble people and work, and augment naturally occurring social networks within organizations.
Connaissances [Gestion des ] --- Gestion de la connaissance --- Gestion des connaissances --- Gestion du savoir --- Homme et ordinateur [Interaction entre ] --- Human-computer interaction --- Interactie tussen mens en computer --- Interaction entre l'homme et l'ordinateur --- KM --- Kennisbeheer --- Kennismanagement --- Knowledge management --- Management of knowledge assets --- Mens-computer interactie --- 002 --- Informatieverzorging i. v. m. documentatie --- Human-computer interaction. --- Information technology -- Management. --- Knowledge management. --- Organizational learning -- Management. --- Management --- Business & Economics --- Management Theory --- 002 Informatieverzorging i. v. m. documentatie --- Organizational learning --- Information technology --- Management. --- Computer-human interaction --- Human factors in computing systems --- Interaction, Human-computer --- Learning organizations --- Learning --- Communities of practice --- Intellectual capital --- Human engineering --- User-centered system design --- User interfaces (Computer systems) --- BUSINESS/Management --- Monograph
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This book is concerned with the associated issues between the differing paradigms of academic and organizational computing infrastructures. Driven by the increasing impact Information Communication Technology (ICT) has on our working and social lives, researchers within the Computer Supported Cooperative Work (CSCW) field try and find ways to situate new hardware and software in rapidly changing socio-digital ecologies. Adopting a design-orientated research perspective, researchers from the European Society for Socially Embedded Technologies (EUSSET) elaborate on the challenges and opportunities we face through the increasing permeation of society by ICT from commercial, academic, design and organizational perspectives. Designing Socially Embedded Technologies in the Real-World is directed at researchers, industry practitioners and will be of great interest to any other societal actors who are involved with the design of IT systems.
Computer Science. --- Models and Principles. --- Methodology of the Social Sciences. --- Computers and Society. --- Computer science. --- Social sciences --- Informatique --- Sciences sociales --- Methodology. --- Méthodologie --- Engineering & Applied Sciences --- Computer Science --- Embedded computer systems. --- Teams in the workplace --- Data processing. --- Computer-supported cooperative work --- CSCW (Computer-supported cooperative work) --- Embedded systems (Computer systems) --- Computers. --- Computers and civilization. --- Social sciences. --- Computer systems --- Architecture Analysis and Design Language --- Informatics --- Science --- Civilization and computers --- Civilization --- Behavioral sciences --- Human sciences --- Sciences, Social --- Social science --- Social studies --- Automatic computers --- Automatic data processors --- Computer hardware --- Computing machines (Computers) --- Electronic brains --- Electronic calculating-machines --- Electronic computers --- Hardware, Computer --- Cybernetics --- Machine theory --- Calculators --- Cyberspace
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