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How do library professionals talk about and refer to library users, and how is this significant? In recent decades, the library profession has conceived of users in at least five different ways, viewing them alternatively as citizens, clients, customers, guests, or partners. This book argues that these user metaphors crucially inform librarians' interactions with the public, and, by extension, determine the quality and content of the services received. The ultimate aim of this book is to provide library professionals with insights and tools for avoiding common pitfalls associated with false or professionally inadequate conceptions of library users.
Public services (Libraries) --- Library users. --- Library customers --- Library patrons --- Patrons of libraries --- Readers (Library users) --- Reading public (Library users) --- Users of libraries --- Persons --- Libraries --- Libraries and readers --- Library public services --- Library services to users --- Library users --- Public libraries --- Library science --- Public services --- Services to users --- Services for
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This extensively revised and updated edition explores even further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experiences.
Public services (Libraries) --- Libraries --- Libraries and readers --- Library public services --- Library services to users --- Library users --- Public libraries --- Library science --- Evaluation. --- Public services --- Services to users --- Services for
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Internet users --- Web usage mining. --- Statistics --- Data processing. --- Google Analytics.
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A roadmap for turning Google Analytics into a centralized marketing analysis platform With Google Analytics Integrations, expert author Daniel Waisberg shows you how to gain a more meaningful, complete view of customers that can drive growth opportunities. This in-depth guide shows not only how to use Google Analytics, but also how to turn this powerful data collection and analysis tool into a central marketing analysis platform for your company. Taking a hands-on approach, this resource explores the integration and analysis of a host of common data sources, including Google AdWords, AdSens
Web usage mining. --- Internet users --- Statistics --- Data processing. --- Google Analytics.
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"The internet has become embedded into our daily lives, no longer an esoteric phenomenon, but instead an unremarkable way of carrying out our interactions with one another. Online and offline are interwoven in everyday experience. Using the internet has become accepted as a way of being present in the world, rather than a means of accessing some discrete virtual domain. Ethnographers of these contemporary internet-infused societies consequently find themselves facing serious methodological dilemmas: where should they go, what should they do there and how can they acquire robust knowledge about what people do in, through and with the internet? This book presents an overview of the challenges faced by ethnographers who wish to understand activities that involve the internet. Suitable for both new and experienced ethnographers, it explores both methodological principles and practical strategies for coming to terms with the definition of field sites, the connections between online and offline and the changing nature of embodied experience. Examples are drawn from a wide range of settings, including ethnographies of scientific institutions, television and social media, and locally-based gift-giving networks."--
Internet --- Internautes --- Ethnologie --- Aspect social --- Recherche --- Méthodologie --- Internet users. --- Ethnology --- #SBIB:39A2 --- Web users --- World Wide Web users --- Computer users --- Personal Internet use in the workplace --- Social aspects. --- Research --- Methodology. --- Antropologie: methoden en technieken --- Social aspects --- Internautes. --- Aspect social. --- Recherche. --- Méthodologie. --- Ethnology. --- Internet users --- Cultural anthropology --- Ethnography --- Races of man --- Social anthropology --- Anthropology --- Human beings --- Research&delete& --- Methodology --- Internet - Social aspects
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Internet users --- Electronic commerce --- Wireless communication systems --- Communication systems, Wireless --- Wireless data communication systems --- Wireless information networks --- Wireless telecommunication systems --- Telecommunication systems --- Cybercommerce --- E-business --- E-commerce --- E-tailing --- eBusiness --- eCommerce --- Electronic business --- Internet commerce --- Internet retailing --- Online commerce --- Web retailing --- Commerce --- Information superhighway --- Web users --- World Wide Web users --- Computer users --- Personal Internet use in the workplace
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Pavements --- Pedestrians --- Automobiles --- Road users --- Skid resistance --- Evaluation. --- Safety measures. --- Performance --- Spray control
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This book takes a practical look at the activities that librarians undertake to see how they can be better achieved - more quickly, more efficiently and with more impact - using social media tools.
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Integrating the Web into Everyday Library Services: A Practical Guide for Librarians is designed to introduce the reader to advanced online research techniques by explaining the concepts behind a variety of modern technological innovations. It is written with the idea that the reader will need to conduct advanced research, help patrons conduct research, or teach classes about a variety of Internet-related topics.
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Packed with boots-on-the-ground commentary, this book presents strategies to help libraries survive and succeed.
Library administration. --- Libraries --- Public services (Libraries) --- Organizational change. --- Organizational effectiveness. --- Management --- Organization --- Change, Organizational --- Organization development --- Organizational development --- Organizational innovation --- Manpower planning --- Libraries and readers --- Library public services --- Library services to users --- Library users --- Public libraries --- Library science --- Documentation --- Public institutions --- Librarians --- Library management --- Cost control. --- Public services --- Services to users --- Services for --- Administration --- 027 --- bibliotheken --- bibliotheekgebruik --- wetenschappelijke bibliotheken --- bibliotheekwerk
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