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Quality circles : changing images of people at work
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ISBN: 0201052075 9780201052077 Year: 1983 Publisher: Reading (Mass.): Addison-Wesley,

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Quality circles.

Teamworking and quality improvement: lessons from British and North American organizations
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ISBN: 0304338389 Year: 1997 Publisher: London Cassell

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Managing quality fads
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ISBN: 0195122607 1280761059 0198028601 9780198028604 9780195122602 9781280761058 019770333X Year: 1999 Publisher: New York Oxford University Press

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Tables and Figures. Introduction. 1. The New Quality Model: Continuity or Discontinuity?. 2. Market Pressures and Quality Consciousness. 3. How Much Did You Know and When Did You Know It?. 4. It Ain't Rocket Science, But... 5. Casting and Harvesting the Nets. 6. Putting It Together. 7. Modeling the Future for Hewlett-Packard. 8. Adoption, Adaptation, and Reaction at Hewlett-Packard. 9. Quality Outcomes. 10. On Organizational Learning. Notes. References. Index


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Les six samourai de la qualité: les hommes qui ont fondé le management moderne
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ISBN: 2717818618 Year: 1990 Publisher: Paris Economica


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Cercles de qualité et changement organisationnel
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ISBN: 271782040X 9782717820409 Year: 1991 Volume: vol *46 Publisher: Paris: Economica,

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Bedrijfsbeheer --- Business administration --- Business entreprises--Management --- Computer-based information systems --- Corporations--Management --- Entreprises--Gestion --- Gestion d'entreprise --- Industrial administration --- Industrial management --- MIS (Information systems) --- Management [Industrial ] --- Management information systems --- Management-informatiesystemen --- Planification stratégique --- Rationalization of industry --- Scientific management --- Strategic planning --- Strategische planning --- Systèmes d'information de gestion --- Organizational change --- Quality circles --- Changement organisationnel --- Cercles de qualité --- Quality circles. --- Organizational change. --- marche du travail --- cercles de qualite --- management --- AA / International- internationaal --- 658.300 --- 652 --- 650 --- arbeidsmarkt --- kwaliteitskringen --- Industriële psychologie en ergonomie. Arbeidsverrijking. --- Organisatie en beheer van bureaus. --- Theorieën en grondbeginselen. Management. --- Cercles de qualité --- Quality control circles --- WITs (Work improvement teams) --- Work improvement teams --- Quality control --- Teams in the workplace --- Change, Organizational --- Organization development --- Organizational development --- Organizational innovation --- Management --- Organization --- Manpower planning --- Theorieën en grondbeginselen. Management --- Organisatie en beheer van bureaus --- Industriële psychologie en ergonomie. Arbeidsverrijking

Lessons in Six Sigma
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ISBN: 1281963704 9786611963705 8132100344 9788132100348 0761998438 9781281963703 6611963707 9780761998433 8178293676 9788178293677 Year: 2004 Publisher: New Delhi Thousand Oaks, Calif. Response Books

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Six Sigma is a highly disciplined process, which helps to create and deliver near. perfect products and services to customers. Not just another quality programme,. the goal of Six Sigma is to increase profits by eliminating variability, defects. and waste that undermine customer loyalty. In an era of global competition, it. is the one methodology which can serve as the lever for business improvement,. growth, performance and profits. Lessons In Six Sigma is an in-depth look at how this methodology can. be adopted and implemented in organisations for maximum results. Written in. a jargon-free a

Flavor of the month : why smart people fall for fads
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ISBN: 0520246268 9780520246263 9786612358913 0520932358 128235891X 1598759264 9780520932357 1423745523 9781423745525 9781598759266 9781282358911 6612358912 Year: 2006 Publisher: Berkeley (Cal.) University of California Press

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While fads such as hula hoops or streaking are usually dismissed as silly enthusiasms, trends in institutions such as education, business, medicine, science, and criminal justice are often taken seriously, even though their popularity and usefulness is sometimes short-lived. Institutional fads such as open classrooms, quality circles, and multiple personality disorder are constantly making the rounds, promising astonishing new developments-novel ways of teaching reading or arithmetic, better methods of managing businesses, or improved treatments for disease. Some of these trends prove to be lasting innovations, but others-after absorbing extraordinary amounts of time and money-are abandoned and forgotten, soon to be replaced by other new schemes. In this pithy, intriguing, and often humorous book, Joel Best-author of the acclaimed Damned Lies and Statistics-explores the range of institutional fads, analyzes the features of our culture that foster them, and identifies the major stages of the fad cycle-emerging, surging, and purging. Deconstructing the ways that this system plays into our notions of reinvention, progress, and perfectibility, Flavors of the Month examines the causes and consequences of fads and suggests ways of fad-proofing our institutions.

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