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Most users want their Twitter feed, Facebook page, and YouTube comments to be free of harassment and porn. Whether faced with 'fake news' or livestreamed violence, 'content moderators'--who censor or promote user-posted content--have never been more important. This is especially true when the tools that social media platforms use to curb trolling, ban hate speech, and censor pornography can also silence the speech you need to hear. [The author] provides an overview of current social media practices and explains the underlying rationales for how, when, and why these policies are enforced. In doing so, [the author] highlights that content moderation receives too little public scrutiny even as it is shapes social norms and creates consequences for public discourse, cultural production, and the fabric of society. Based on interviews with content moderators, creators, and consumers, this...book is...for anyone who's ever clicked 'like' or 'retweet.'

Social media --- Censorship. --- Censorship --- Social media - Censorship --- User-generated content --- Internet governance. --- Management.

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"Depuis l’avènement de l’internet grand public dans les années 1990, le web a été perçu comme un outil au service de la liberté d’expression. Mais face à la montée de la désinformation et des discours de haine, une régulation nouvelle se met en place. Les États légifèrent pour encadrer la prise de parole en ligne. Les grandes entreprises du numérique se voient octroyer des pouvoirs de filtrage et de blocage des contenus. Le problème survient lorsque l’opacité de ces opérations transforme la modération en censure. Il est urgent d’inventer une régulation démocratique des contenus sur internet, afin que celui-ci demeure pour tous et toutes un espace de débat, d’engagement et de liberté."

Internet governance. --- Freedom of speech. --- Internet --- Censorship --- Political aspects --- Law and legislation --- Social media --- Censorship. --- User-generated content --- Management --- Internet - Law and legislation --- Internet - Censorship --- Social media - Censorship --- User-generated content - Management --- Web. --- Liberté d'expression. --- Censure.