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Office management --- Applied marketing --- Information systems --- Artificial intelligence. Robotics. Simulation. Graphics --- Computer. Automation --- ICT (informatie- en communicatietechnieken) --- bedrijfseconomie --- e-business --- informatica --- bedrijfsadministratie --- informatiesystemen --- e-commerce --- KI (kunstmatige intelligentie) --- informatica management --- robots --- AI (artificiële intelligentie)

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This book constitutes the refereed proceedings of the 12th International Conference on Electronic Commerce and Web Technologies (EC-Web) held in Toulouse, France, in August/September 2011. The 25 papers accepted for EC-Web, selected from 60 submissions, are organized into eight topical sections on semantic services, business processes and services, context-aware recommender systems, intelligent agents and e-negotiation systems, collaborative filtering and preference learning, social recommender systems, agent interaction and trust management, and innovative strategies for preference elicitation and profiling.

Electronic commerce --- Commerce --- Business & Economics --- Marketing & Sales --- Commerce - General --- Business. --- Information technology. --- Business --- Artificial intelligence. --- Application software. --- E-commerce. --- Business and Management. --- IT in Business. --- e-Commerce/e-business. --- Computer Appl. in Administrative Data Processing. --- Artificial Intelligence (incl. Robotics). --- Information Systems Applications (incl. Internet). --- Data processing. --- Cybercommerce --- E-business --- E-commerce --- E-tailing --- eBusiness --- eCommerce --- Electronic business --- Internet commerce --- Internet retailing --- Online commerce --- Web retailing --- Information superhighway --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- AI (Artificial intelligence) --- Artificial thinking --- Electronic brains --- Intellectronics --- Intelligence, Artificial --- Intelligent machines --- Machine intelligence --- Thinking, Artificial --- Bionics --- Cognitive science --- Digital computer simulation --- Electronic data processing --- Logic machines --- Machine theory --- Self-organizing systems --- Simulation methods --- Fifth generation computers --- Neural computers --- IT (Information technology) --- Technology --- Telematics --- Knowledge management --- Trade --- Economics --- Management --- Industrial management --- Information systems. --- Artificial Intelligence. --- Business—Data processing. --- Business information services. --- Electronic commerce. --- Information technology --- e-Commerce and e-Business. --- Computer Application in Administrative Data Processing. --- Computer and Information Systems Applications. --- Management. --- Business enterprises --- Information services