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The phrase "lessons learned? is such a common one, yet people struggle with developing effective lessons learned approaches. The Lessons Learned Handbook is written for the project manager, quality manager or senior manager trying to put in place a system for learning from experience, or looking to improve the system they have. Based on experience of successful and unsuccessful systems, the author recognises the need to convert learning into action. For this to happen, there needs to be a series of key steps, which the book guides the reader through. The book provides practical guidance to lea

Organizational change. --- Organizational effectiveness. --- Organizational learning. --- Change, Organizational --- Organization development --- Organizational development --- Organizational innovation --- Learning organizations --- Management --- Organization --- Manpower planning --- Learning --- Communities of practice --- Knowledge management

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While this book is primarily aimed at those who are involved in Knowledge Management (KM) or have recently been appointed to deliver KM in sales and marketing environments, it is also highly relevant to those engaged in the management or delivery of sales and marketing activities. This book presents models to assist the reader to understand how knowledge can be applied and reused within the sales and marketing processes, leading to an enhanced win rate.Topics covered provide managers and practitioners with the necessary principles, approaches and tools to be able to design their approa

Knowledge management. --- Management. --- Strategic planning. --- Management --- Business & Economics --- Management Theory --- Goal setting (Strategic planning) --- Planning, Strategic --- Strategic intent (Strategic planning) --- Strategic management --- Management of knowledge assets --- Planning --- Business planning --- Information technology --- Intellectual capital --- Organizational learning --- Knowledge management --- Strategic planning --- E-books

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• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

While this book is primarily aimed at those who are involved in Knowledge Management (KM) or have recently been appointed to deliver KM in sales and marketing environments, it is also highly relevant to those engaged in the management or delivery of sales and marketing activities. The book presents models to assist the reader to understand how knowledge can be applied and reused within sales and marketing processes, leading to an enhanced win rate. Topics covered provide managers and practitioners with the necessary principles, approaches and tools to be able to design their approach from scratch or to be able to compare their existing practices against world class examples.

Theory of knowledge --- Business policy