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This editorial book presents twelve contributions from the German “Wirtschaftsinformatik” that exemplify the contemporary approach of theory-guided modeling and empiricism which complements existing approaches. It summarizes recent research which has been presented at major international and national conferences in order to demonstrate the growing importance of this stream of research.
Computer science -- Research. --- Computer science. --- Information systems. --- Information technology -- Research. --- Computer science --- Information technology --- Commerce --- Engineering & Applied Sciences --- Business & Economics --- Commerce - General --- Computer Science --- Research --- Management information systems. --- Research. --- Informatics --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- IT (Information technology) --- Information technology. --- IT in Business. --- Information Systems and Communication Service. --- Models and Principles. --- Science --- Sociotechnical systems --- Information resources management --- Management --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Communication systems --- Business—Data processing. --- Computers. --- Automatic computers --- Automatic data processors --- Computer hardware --- Computing machines (Computers) --- Electronic brains --- Electronic calculating-machines --- Electronic computers --- Hardware, Computer --- Computer systems --- Cybernetics --- Machine theory --- Calculators --- Cyberspace
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Four years have been passed away since the first edition of this book has been published. While certain key issues on IS sourcing like determinants and application service provision have become more mature from an academic and industry perspective, additional topics have arisen on the horizon. In particular, offshoring and business process outsourcing have led to numerous insightful publications which offer a valuable and indispensable holistic sourcing persp- tive. Thus, the second edition of our outsourcing book deals with enduring themes, new perspectives, and global challenges. In addition to classical themes like Sourcing Determinants (Part I), Relationship Aspects (Part II), and Experiences (Part III), we felt it worthwhile to add three new parts. They cover information systems outsourcing from a Vendor and Individual Perspective (Part IV), Application Service Providing (Part V) as well as Offshoring and Global Outsoucing (Part VI). Again we have thoughtfully tried to arrange a compilation of contemporary outsourcing research as a primer and a platform for scientific discourse. In contrast to the first edition, this book is not the outcome of an International Conference, but rather an update of important and relevant perspectives. Since the Third International Conference on Outsourcing of Information Services will take place 2007 in Heidelberg, Germany, it may be considered as an epilogue for further interactions and discussions.
Computer service industry. --- Information resources management. --- Electronic data processing departments --- Office equipment leases. --- Industrial equipment leases. --- Industrial procurement. --- Market surveys. --- Contracting out. --- Retail trading areas --- Advertising --- Consumption (Economics) --- Economic surveys --- Marketing research --- Advertising campaigns --- Consumer behavior --- Public opinion polls --- Buyer-supplier relations --- Buying, Industrial --- Industrial buying --- Industrial equipment --- Industrial purchasing --- Procurement, Industrial --- Purchasing, Industrial --- Supplier-buyer relations --- Industrial management --- Purchasing --- Capital leases --- Equipment leasing --- Industrial equipment leases --- Lease and rental services --- Leases --- Office equipment leases --- Contracting out --- Corporations --- Information resource management --- Information systems management --- IRM (Information resources management) --- Management --- Management information systems --- Computer-related services industry --- Computer industry --- Service industries --- Computer technical support --- Surveys --- Law and legislation --- Information resources management --- Information technology. --- Management. --- Organization. --- IT in Business. --- Administration --- Industrial relations --- Organization --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Organisation --- Business—Data processing. --- Planning. --- Creation (Literary, artistic, etc.) --- Executive ability
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This book attempts to synthesize research that contributes to a better understanding of how to reach sustainable business value through information systems (IS) outsourcing. Important topics in this realm are how IS outsourcing can contribute to innovation, how it can be dynamically governed, how to cope with its increasing complexity through multi-vendor arrangements, how service quality standards can be met, how corporate social responsibility can be upheld, and how to cope with increasing demands of internationalization and new sourcing models, such as crowdsourcing and platform-based cooperation. These issues are viewed from either the client or vendor perspective, or both. The book should be of interest to all academics and students in the fields of Information Systems, Management, and Organization as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing.
Management information systems. --- Information technology. --- Leadership. --- IT in Business. --- Business Strategy/Leadership. --- Information Systems Applications (incl. Internet). --- Ability --- Command of troops --- Followership --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Business—Data processing. --- Application software. --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software
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The notion of outsourcing – making arrangements with an external entity for the provision of goods or services to supplement or replace internal efforts – has been around for centuries. The outsourcing of information systems (IS) is however a much newer concept but one which has been growing dramatically. This book attempts to synthesize what is known about IS outsourcing by dividing the subject into three interrelated parts: (1) Traditional Information Technology Outsourcing, (2) Information Technology Offshoring, and (3) Business Process Outsourcing. The book should be of interest to all academics and students in the field of Information Systems as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing.
Computer service industry. --- Electronic data processing departments --Contracting out. --- Industrial equipment leases. --- Industrial procurement. --- Information resources management. --- Market surveys. --- Office equipment leases. --- Computer service industry --- Information resources management --- Electronic data processing departments --- Office equipment leases --- Industrial equipment leases --- Industrial procurement --- Market surveys --- Commerce - General --- Marketing & Sales --- Industries --- Commerce --- Business & Economics --- Contracting out --- Information technology --- Management. --- Contracting out. --- Economic aspects. --- Computer-related services industry --- Business. --- Organization. --- Planning. --- Information technology. --- Business --- Business and Management. --- IT in Business. --- Data processing. --- Computer industry --- Service industries --- Computer technical support --- Organisation --- Management --- Administration --- Industrial relations --- Organization --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Business—Data processing. --- Creation (Literary, artistic, etc.) --- Executive ability
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This book highlights research that contributes to a better understanding of emerging challenges in information systems (IS) outsourcing. Important topics covered include: how to digitally innovate through IS outsourcing; how to govern outsourced digitalization projects; how to cope with complex multi-vendor and micro-services arrangements; how to manage data sourcing and data partnerships, including issues of cybersecurity; and how to cope with the increasing demands of internationalization and new sourcing models, such as crowdsourcing, cloud sourcing and robotic process automation. These issues are approached from the client’s perspective, vendor’s perspective, or both. Given its scope, the book will be of interest to all researchers and students in the fields of Information Systems, Management, and Organization, as well as corporate executives and professionals seeking a more profound analysis of the underlying factors and mechanisms of outsourcing.
Information technology. --- Contracting out. --- Contract services --- Contracting for services --- Outsourcing --- Services, Contracting for --- Letting of contracts --- Privatization --- Public contracts --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Business—Data processing. --- Leadership. --- Application software. --- IT in Business. --- Business Strategy/Leadership. --- Information Systems Applications (incl. Internet). --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Ability --- Command of troops --- Followership --- Sistemes d'informació --- Gestió de la informació --- Tecnologia de la informació --- Contractació externa --- Contractació de serveis --- Contractes d'outsourcing --- Externalització de l'empresa --- Gestió externa de serveis --- Serveis contractats --- Adjudicació de contractes --- Subcontractació deslocalitzada --- Contractes administratius --- Contractes de serveis --- Deslocalització industrial --- Privatització --- Subcontractació --- Noves tecnologies de la informació i de la comunicació --- Tecnologies de la informació i la comunicació --- Tecnologia de la comunicació i de la informació --- TIC --- AcTIC --- Alfabetització tecnològica --- Autopistes de la informació --- Bretxa digital --- Economia de la informació --- Gestió del coneixement --- Gestió dels recursos d'informació --- Infonomia --- IRM --- Administració --- Gestió electrònica de documents --- Sistemes de gestió de continguts --- Automatització documental --- Documentació mecanitzada --- Emmagatzematge automàtic de dades --- Sistemes d'emmagatzematge i recuperació de la informació --- Bibliografia --- Classificació --- Documentació --- Recursos electrònics --- Serveis de resums analítics --- Serveis d'informació --- Teledocumentació --- BLAISE (Sistema de recuperació de la informació) --- Catàlegs en línia --- Difusió selectiva de la informació --- DOBIS (Sistema informàtic) --- Gestió de bases de dades --- Llenguatges documentals --- Serveis de geolocalització --- Sistemes experts (Informàtica) --- Sistemes multimèdia --- Xarxes d'informació --- Automatització de biblioteques --- Bancs de dades --- Biblioteques digitals --- Ordinadors --- Sostenibilitat (Ciències de la informació)
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Part I: Overview.- Part II: Determinants of the IS Outsourcing Decision.- Part III: Outsourcing Relationship Issues.- Part IV: Experiences and Outcome of IS Outsourcing.- Part V: Vendor View and Individual Level Perspective.- Part VI: Application Service Providing and Business Process Outsourcing.- VII: Offshoring and Global-Outsourcing.
Bedrijfsstrategie. --- Informatiesystemen. --- Informatietechnologie.
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Business management --- Information systems --- bedrijfseconomie --- management --- informatica management
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Production management --- Business management --- Information systems --- bedrijfsplanning --- bedrijfseconomie --- bedrijfsorganisatie --- management --- informatica management
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This book attempts to synthesize research that contributes to a better understanding of how to reach sustainable business value through information systems (IS) outsourcing. Important topics in this realm are how IS outsourcing can contribute to innovation, how it can be dynamically governed, how to cope with its increasing complexity through multi-vendor arrangements, how service quality standards can be met, how corporate social responsibility can be upheld, and how to cope with increasing demands of internationalization and new sourcing models, such as crowdsourcing and platform-based cooperation. These issues are viewed from either the client or vendor perspective, or both. The book should be of interest to all academics and students in the fields of Information Systems, Management, and Organization as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing.
Methodology of economics --- Economics --- Business management --- Business economics --- Information systems --- financieel management --- bedrijfseconomie --- economie --- informatica management
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This book highlights research that contributes to a better understanding of emerging challenges in information systems (IS) outsourcing. Important topics covered include: how to digitally innovate through IS outsourcing; how to govern outsourced digitalization projects; how to cope with complex multi-vendor and micro-services arrangements; how to manage data sourcing and data partnerships, including issues of cybersecurity; and how to cope with the increasing demands of internationalization and new sourcing models, such as crowdsourcing, cloud sourcing and robotic process automation. These issues are approached from the client’s perspective, vendor’s perspective, or both. Given its scope, the book will be of interest to all researchers and students in the fields of Information Systems, Management, and Organization, as well as corporate executives and professionals seeking a more profound analysis of the underlying factors and mechanisms of outsourcing.
Personnel management --- Business management --- Programming --- Computer architecture. Operating systems --- Information systems --- applicatiebeheer --- apps --- leidinggeven --- organisatiecultuur --- informatietechnologie --- architectuur (informatica)
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