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Fishes --- Evolution. --- Evolution

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"ITIL® 2011 At a Glance" is an important update to the internationally-recognized ITIL® best practices for IT Service Management. "ITIL® 2011 At a Glance" provides graphical and textual memory joggers for the primary concepts of those best practices. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services. This book is an update based on the ITIL 2011 Update. The desk reference’s unique graphical approach will take otherwise complex textual descriptions and make the information accessible in a series of consistent, simple diagrams. "ITIL® 2011 At a Glance" will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® implementation.

Information technology -- Management. --- Information technology -- Quality control. --- ITIL (Information technology management standard) --- Engineering & Applied Sciences --- Computer Science --- Information technology --- Management. --- Quality control. --- IT infrastructure library. --- IT (Information technology) --- ITIL --- Computer science. --- Industrial management. --- Computers. --- Management information systems. --- Computer Science. --- Models and Principles. --- Management of Computing and Information Systems. --- Innovation/Technology Management. --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Information Systems. --- Informatics --- Science --- Administration --- Industrial relations --- Organization --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Management --- Business --- Industrial organization --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- Automatic computers --- Automatic data processors --- Computer hardware --- Computing machines (Computers) --- Electronic brains --- Electronic calculating-machines --- Electronic computers --- Hardware, Computer --- Computer systems --- Cybernetics --- Machine theory --- Calculators --- Cyberspace --- Communication systems

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Insurance --- Insurance --- Insurance. --- State supervision.

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