TY - BOOK ID - 8136277 TI - Systems, Software and Services Process Improvement : 23rd European Conference, EuroSPI 2016, Graz, Austria, September 14-16, 2016, Proceedings AU - Kreiner, Christian. AU - O'Connor, Rory V. AU - Poth, Alexander. AU - Messnarz, Richard. PY - 2016 SN - 3319448161 331944817X PB - Cham : Springer International Publishing : Imprint: Springer, DB - UniCat KW - Computer science. KW - Information technology. KW - Business KW - Software engineering. KW - User interfaces (Computer systems). KW - Management information systems. KW - Computer Science. KW - Management of Computing and Information Systems. KW - Software Engineering. KW - IT in Business. KW - Information Systems Applications (incl. Internet). KW - User Interfaces and Human Computer Interaction. KW - Data processing. KW - Computer-based information systems KW - EIS (Information systems) KW - Executive information systems KW - MIS (Information systems) KW - Interfaces, User (Computer systems) KW - Computer software engineering KW - Electronic data processing KW - IT (Information technology) KW - Informatics KW - Information Systems. KW - Engineering KW - Technology KW - Telematics KW - Information superhighway KW - Knowledge management KW - Science KW - Computer software KW - Development KW - Quality control KW - Business—Data processing. KW - Application software. KW - Human-machine systems KW - Human-computer interaction KW - Application computer programs KW - Application computer software KW - Applications software KW - Apps (Computer software) KW - Sociotechnical systems KW - Information resources management KW - Management KW - Communication systems KW - Electronic data processing—Management. KW - Business information services. KW - Human-computer interaction. KW - IT Operations. KW - Computer and Information Systems Applications. KW - Computer-human interaction KW - Human factors in computing systems KW - Interaction, Human-computer KW - Human engineering KW - User-centered system design KW - User interfaces (Computer systems) KW - Business enterprises KW - Information services UR - https://www.unicat.be/uniCat?func=search&query=sysid:8136277 AB - This volume constitutes the refereed proceedings of the 23rd EuroSPI conference, held in Graz, Austria, in September 2016. The 15 revised full papers presented together with 14 selected key notes and workshop papers were carefully reviewed and selected from 51 submissions. They are organized in topical sections on SPI and the ISO/IEC 29110 standard; communication and team issues in SPI; SPI and assessment; SPI in secure and safety critical environments; SPI initiatives; GamifySPI; functional safety; supporting innovation and improvement. ER -