TY - BOOK ID - 7909382 TI - Systems, software and services process improvement : 17th European Conference, EuroSPI 2010, Grenoble, France, September 1-3, 2010 ; proceedings AU - Riel, Andreas. AU - EuroSPI 2010 AU - EuroSPI (Conference) PY - 2010 SN - 3642156657 9786613566799 3642156665 1280388870 PB - Berlin ; New York : Springer, DB - UniCat KW - Computer software KW - Engineering & Applied Sciences KW - Computer Science KW - Development KW - Quality control KW - Information Technology KW - Software Engineering KW - Software engineering KW - Operating systems (Computers) KW - Computer operating systems KW - Computers KW - Disk operating systems KW - Operating systems KW - Computer science. KW - Software engineering. KW - Computer programming. KW - Programming languages (Electronic computers). KW - Management information systems. KW - Computer Science. KW - Software Engineering. KW - Software Engineering/Programming and Operating Systems. KW - Programming Languages, Compilers, Interpreters. KW - Information Systems Applications (incl. Internet). KW - Management of Computing and Information Systems. KW - Programming Techniques. KW - Systems software KW - Information Systems. KW - Informatics KW - Science KW - Computer software engineering KW - Engineering KW - Application software. KW - Electronic computer programming KW - Electronic data processing KW - Electronic digital computers KW - Programming (Electronic computers) KW - Coding theory KW - Computer-based information systems KW - EIS (Information systems) KW - Executive information systems KW - MIS (Information systems) KW - Sociotechnical systems KW - Information resources management KW - Management KW - Application computer programs KW - Application computer software KW - Applications software KW - Apps (Computer software) KW - Computer languages KW - Computer program languages KW - Computer programming languages KW - Machine language KW - Languages, Artificial KW - Programming KW - Communication systems UR - https://www.unicat.be/uniCat?func=search&query=sysid:7909382 AB - A typical characterization of EuroSPI is reflected in a statement made by a c- pany: “. . . the biggest value of EuroSPI lies in its function as a European knowledge and experience exchange mechanism for SPI and innovation. ” Since its beginning in 1994 in Dublin, the EuroSPI initiative has outlined that there is not a single silver bullet to solve SPI issues, but that you need to understand a c- bination of different SPI methods and approaches to achieve concrete benefits. The- fore each proceedings volume covers a variety of different topics, and at the conf- ence we discuss potential synergies and the combined use of such methods and - proaches. These proceedings contain selected research papers for five topics: Section I: SPI Tools Section II: SPI Methods Section III: SPI in SMEs Section IV: Economic Aspects of SPI Section V: The Future of SPI Section I presents studies on SPI tools. The authors provide an insight into new tools which can be used for SPI. Willem Bekkers et al. present a new assessment method and tool for software product management. Ismael Edrei-Espinosa-Curiel et al. illustrate a graphical approach to support the teaching of SPI. Paul Clarke and coworkers deal with an analysis and a tool to help real adoption of standards like ISO 12207 and they focus on SPI implementation and practices. Esparanca Amengual et al. present a new team-based assessment method and tool. ER -