TY - BOOK ID - 7100981 TI - Crisis communications : a casebook approach. PY - 2011 SN - 9780415880589 9780415880596 0415880580 0415880599 PB - New York Routledge DB - UniCat KW - Public relations KW - Crisis management KW - Advertising KW - Management KW - #SBIB:309H250 KW - Crises KW - Management of crises KW - Problem solving KW - Conflict management KW - Business KW - Industries KW - PR (Public relations) KW - Industrial publicity KW - Mass media and business KW - Propaganda KW - Publicity KW - Interne en externe communicatie: algemene werken KW - Communication in crisis management KW - Communication KW - Public relations - Management - Case studies KW - Crisis management - Case studies KW - Advertising - Case studies UR - https://www.unicat.be/uniCat?func=search&query=sysid:7100981 AB - Key features of this fourth edition are: six new cases, including several international crises; current discussion of communications technology as it relates to crises; and a companion website with additional cases as well as supplemental materials for students and classroom resources for instructors. ER -