TY - BOOK ID - 65558470 TI - Online resolution of e-commerce disputes : perspectives from the European Union, the UK., and China PY - 2020 SN - 3030541207 3030541193 PB - Springer International Publishing DB - UniCat KW - Mediation. KW - Dispute resolution (Law). KW - Conflict management. KW - E-business. KW - Electronic commerce. KW - E-commerce. KW - Private international law. KW - Conflict of laws. KW - International law. KW - Trade. KW - Commercial law KW - Dispute Resolution, Mediation, Arbitration. KW - e-Business/e-Commerce. KW - Private International Law, International & Foreign Law, Comparative Law . KW - e-Commerce/e-business. KW - International Economic Law, Trade Law. KW - European Economic Law. KW - European Economic Community countries. KW - Choice of law KW - Conflict of laws KW - Intermunicipal law KW - International law, Private KW - International private law KW - Private international law KW - Law KW - Legal polycentricity KW - Cybercommerce KW - E-business KW - E-commerce KW - E-tailing KW - eBusiness KW - eCommerce KW - Electronic business KW - Internet commerce KW - Internet retailing KW - Online commerce KW - Web retailing KW - Commerce KW - Information superhighway KW - Conflict control KW - Conflict resolution KW - Dispute settlement KW - Management of conflict KW - Managing conflict KW - Management KW - Negotiation KW - Problem solving KW - Social conflict KW - Crisis management KW - ADR (Dispute resolution) KW - Alternative dispute resolution KW - Appropriate dispute resolution KW - Collaborative law KW - Dispute processing KW - Justice, Administration of KW - Mediation KW - Neighborhood justice centers KW - Third parties (Law) KW - Good offices (Mediation) KW - Conflict management KW - Dispute resolution (Law) KW - Law of nations KW - Nations, Law of KW - Public international law KW - Civil law KW - Law and legislation KW - Electronic commerce UR - https://www.unicat.be/uniCat?func=search&query=sysid:65558470 AB - This book discusses how technological innovations have affected the resolution of disputes arising from electronic commerce in the European Union, UK and China. Online dispute resolution (ODR) is a form of alternative dispute resolution in which information technology is used to establish a process that is more effective and conducive to resolving the specific types of dispute for which it was created. This book focuses on out-of-court ODR and the resolution of disputes in the field of electronic commerce. It explores the potential of ODR in this specific e-commerce context and investigates whether the current use of ODR is in line with the principles of access to justice and procedural fairness. Moreover, it examines the major concerns surrounding the development of ODR, e.g. the extent to which electronic ADR agreements are recognized by national courts in cross-border e-commerce transactions, how procedural justice is ensured in ODR proceedings, and whether ODR outcomes can be effectively enforced. To this end, the book assesses the current and potential role of ODR in resolving e-commerce disputes, identifies the legal framework for and legal barriers to the development of ODR, and makes recommendations as to the direction in which practice and the current legal framework should evolve. In closing, the book draws on the latest legislation in the field of e-commerce law and dispute resolution in order to make recommendations for future ODR design, such as the EU Platform-to-Business Regulation on Promoting Fairness and Transparency for Business Users of Online Intermediation Services (2019) and the United Nations Convention on International Settlement Agreements Resulting from Mediation (2018), which provide the legal basis for ODR’s future development. ER -