TY - BOOK ID - 65497698 TI - Business Process Management : 18th International Conference, BPM 2020, Seville, Spain, September 13–18, 2020, Proceedings AU - Fahland, Dirk. AU - Ghidini, Chiara. AU - Becker, Jörg. AU - Dumas, Marlon. PY - 2020 SN - 3030586669 3030586650 PB - Cham : Springer International Publishing : Imprint: Springer, DB - UniCat KW - Information storage and retrieval. KW - Application software. KW - Management information systems. KW - Industrial management. KW - E-commerce. KW - Artificial intelligence. KW - Information Storage and Retrieval. KW - Information Systems Applications (incl. Internet). KW - Business Process Management. KW - e-Commerce/e-business. KW - Artificial Intelligence. KW - AI (Artificial intelligence) KW - Artificial thinking KW - Electronic brains KW - Intellectronics KW - Intelligence, Artificial KW - Intelligent machines KW - Machine intelligence KW - Thinking, Artificial KW - Bionics KW - Cognitive science KW - Digital computer simulation KW - Electronic data processing KW - Logic machines KW - Machine theory KW - Self-organizing systems KW - Simulation methods KW - Fifth generation computers KW - Neural computers KW - Cybercommerce KW - E-business KW - E-commerce KW - E-tailing KW - eBusiness KW - eCommerce KW - Electronic business KW - Internet commerce KW - Internet retailing KW - Online commerce KW - Web retailing KW - Commerce KW - Information superhighway KW - Business administration KW - Business enterprises KW - Business management KW - Corporate management KW - Corporations KW - Industrial administration KW - Management, Industrial KW - Rationalization of industry KW - Scientific management KW - Management KW - Business KW - Industrial organization KW - Computer-based information systems KW - EIS (Information systems) KW - Executive information systems KW - MIS (Information systems) KW - Sociotechnical systems KW - Information resources management KW - Application computer programs KW - Application computer software KW - Applications software KW - Apps (Computer software) KW - Computer software KW - Communication systems UR - https://www.unicat.be/uniCat?func=search&query=sysid:65497698 AB - This book constitutes the proceedings of the 18th International Conference on Business Process Management, BPM 2020, held in Seville, Spain, in September 2020. The conference was held virtually due to the COVID-19 pandemic. The 27 full papers included in this volume were carefully reviewed and selected from 125 submissions. Two full keynote papers are also included. The papers are organized in topical sections named: foundations; engineering; and management. ER -