TY - BOOK ID - 61116897 TI - Knowledge, information and the business process PY - 2007 SN - 1780631952 1843341050 1843341042 9781843341048 9781780631950 9781843341055 PB - Oxford Chandos DB - UniCat KW - Knowledge management. KW - Information technology KW - Intellectual capital. KW - Management. KW - Capital, Intellectual KW - Human capital KW - Knowledge management KW - Knowledge workers KW - Management of knowledge assets KW - Management KW - Intellectual capital KW - Organizational learning UR - https://www.unicat.be/uniCat?func=search&query=sysid:61116897 AB - The key focus of this book is to integrate elements of information and knowledge management, together with the business process and intellectual capital. The book questions some of the fundamental concepts and principles currently used to manage information that revolve around business processes. Specifically, it addresses the argument to more effectively evaluate the contributions of human and systems capital (which are defined) to a process, highlighting the need to make more conscious decisions about what role each will perform in the developed process.Covers the integration ER -