TY - BOOK ID - 58226493 TI - Accountability of communication management : a balanced scorecard for communication quality AU - Vos, Marita AU - Schoemaker, Henny PY - 2004 SN - 9059312996 PB - Utrecht Lemma DB - UniCat KW - Communicatiebeleid KW - Organisaties KW - Integrale kwaliteitszorg KW - Scorecard KW - Kwaliteitsmanagement KW - Managementtechnieken KW - Accountability KW - Balanced Scorecard (BSC). KW - Communicatiemanagement. KW - Management. KW - Organisatie UR - https://www.unicat.be/uniCat?func=search&query=sysid:58226493 AB - ER -