TY - BOOK ID - 56708329 TI - Practical Studies in E-Government : Best Practices from Around the World AU - Assar, Saïd AU - Boughzala, Imed AU - Boydens, Isabelle AU - SpringerLink (Online service) PY - 2011 SN - 9781441975331 PB - New York NY Springer New York DB - UniCat KW - Politics KW - Economics KW - Applied marketing KW - Information systems KW - ICT (informatie- en communicatietechnieken) KW - politieke wetenschappen KW - e-business KW - economie KW - informatiesystemen KW - e-commerce UR - https://www.unicat.be/uniCat?func=search&query=sysid:56708329 AB - Information and communication technology (ICT) is permeating all aspects of service management; in the public sector, ICT is improving the capacity of government agencies to provide a wide array of innovative services that benefit citizens. E-Government is emerging as a multidisciplinary field of research based initially on empirical insights from practice. Efforts to theoretically anchor the field have opened perspectives from multiple research domains, as demonstrated in Practical Studies in E-Government. In this volume, the editors and contributors consider the evolution of the e-government field from both practical and research perspectives. Featuring in-depth case studies of initiatives in eight countries, the book deals with such technology-oriented issues as interoperability, prototyping, data quality, and advanced interfaces, and management-oriented issues as e-procurement, e-identification, election results verification, and information privacy. The book features best practices, tools for measuring and improving performance, and analytical methods for researchers. ER -