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TY  - BOOK
ID  - 5279073
TI  - Digital reference service in the new millennium : planning, management, and evaluation
AU  - Lankes, R. David
AU  - Collins, John W.
AU  - Kasowitz, Abby S
PY  - 2000
VL  - 6
SN  - 1555703844
PB  - New York : Neal-Schuman Publishers,
DB  - UniCat
KW  - Electronic reference services (Libraries)
KW  - Bibliothèques
KW  - Planning
KW  - Management
KW  - Evaluation
KW  - Services de référence électroniques
KW  - Planification
KW  - Gestion
KW  - 025.5
KW  - Inlichtingenwerk. Reference services
KW  - 025.5 Inlichtingenwerk. Reference services
KW  - Bibliothèques
KW  - Services de référence électroniques
KW  - E-mail reference services (Libraries)
KW  - Electronic mail reference services (Libraries)
KW  - Email reference services (Libraries)
KW  - Digital reference services (Libraries)
KW  - Virtual reference services (Libraries)
KW  - Computer network resources
KW  - Reference services (Libraries)
UR  - https://www.unicat.be/uniCat?func=search&query=sysid:5279073
AB  - 
ER  -