TY - BOOK ID - 515084 TI - Best practice in accessible tourism : inclusion, disability, ageing population and tourism AU - Buhalis, Dimitrios. AU - Darcy, Simon AU - Ambrose, Ivor. PY - 2012 SN - 9781845412524 9781845412531 9781845412548 1845412540 1280120878 9786613524737 1845412559 1845412524 1845412532 9781845412555 9781280120879 PB - Tonawanda, N.Y. : Channel View Publications, DB - UniCat KW - Tourism KW - Transport. Traffic KW - Social policy and particular groups KW - People with disabilities KW - Older people KW - Social integration. KW - Handicapés KW - Personnes âgées KW - Intégration sociale KW - Tourisme KW - Travel. KW - Social aspects. KW - Voyages KW - Aspect social KW - 379.85.04 KW - toerisme KW - mindervaliden KW - toegankelijkheid KW - toerisme per doelgroep KW - Handicapés KW - Personnes âgées KW - Intégration sociale KW - Social integration KW - Inclusion, Social KW - Integration, Social KW - Social inclusion KW - Sociology KW - Belonging (Social psychology) KW - Travel KW - Social aspects KW - E-books KW - PXL-Media & Tourism 2014 KW - sociale aspecten KW - accessibility. KW - accessible tourism organisations. KW - accessible tourism. KW - ageing population. KW - disability tourism. KW - disability. KW - inclusion. KW - inclusive tourism. KW - tourism for all. KW - tourism planning. KW - tourism policy. KW - universal design. UR - https://www.unicat.be/uniCat?func=search&query=sysid:515084 AB - This volume presents an international selection of invited contributions on policy and best practice in accessible tourism, reflecting current practices across a range of destinations and business settings. It brings together global expertise in planning, design and management to inform and stimulate providers of travel, transport, accommodation, leisure and tourism services to serve guests with disabilities, seniors and the wider markets that require good accessibility. Accessible tourism is not only about providing access to people with disabilities but also addresses the creation of universally designed environments, services and information that can support people who may have temporary disabilities, families with young children, the ever-increasing ageing population, as well as creating safer work places for employees. The book gives ample evidence that accessible tourism organisations and destinations can expand their target markets as well as improve the quality of their service offering, leading to greater customer satisfaction, loyalty and expansion of business. ER -