TY - BOOK ID - 5020773 TI - The customer connection : quality for the rest of us. PY - 1988 SN - 0814458378 PB - New York AMACOM DB - UniCat KW - Quality of products KW - Qualité des produits KW - Miscellanea KW - Miscellanées KW - Financial statements. KW - Miscellanea. KW - -bedrijfseconomie KW - kwaliteit KW - Product quality KW - Consumer protection KW - Quality control KW - Workmanship KW - -Product quality KW - Qualité des produits KW - Miscellanées KW - -Miscellanea UR - https://www.unicat.be/uniCat?func=search&query=sysid:5020773 AB - ER -