TY - BOOK ID - 48304297 TI - A Journey towards Patient-Centered Healthcare Quality : Patients, Families and Caregivers, Voices of Transformation PY - 2020 SN - 3030263118 303026310X PB - Cham : Springer International Publishing : Imprint: Springer, DB - UniCat KW - Medical care KW - Evaluation. KW - Nursing. KW - Public health. KW - Public Health. KW - Community health KW - Health services KW - Hygiene, Public KW - Hygiene, Social KW - Public health services KW - Public hygiene KW - Social hygiene KW - Health KW - Human services KW - Biosecurity KW - Health literacy KW - Medicine, Preventive KW - National health services KW - Sanitation KW - Clinical nursing KW - Nurses and nursing KW - Nursing process KW - Care of the sick KW - Medicine KW - Medical Audit KW - Audit, Medical KW - Audits, Medical KW - Medical Audits KW - Patient-Centered Care KW - organization & administration. UR - https://www.unicat.be/uniCat?func=search&query=sysid:48304297 AB - This book provides valuable insight into emerging trends in healthcare delivery; patient, family and caregiver engagement and the intersection of the two. It is unique in that it not only incorporates patient’s voice but provides context in the application of patients’ families and caregivers in healthcare transformation and the future of healthcare models. It is suited toward not only promoting empathy toward patients but also challenging the reader to learn and think about the future of healthcare and the value of patient’s voice in policy making and decisions about healthcare. It provides valuable information on quality improvement, consumer experience and emerging careers in this area with practical information and interventions. Nurses and other members of the care team play a critical role in the evolving models of care and must stay abreast of emerging trend to ensure that patients’ needs are met while contributing to meeting the quality and economic goals of the organizations and care settings in which they work. This book will help to ensure that they remain abreast of changing trends in quality improvement, quality measurement, cost, health information technology and patient and family engagement so that they are in a position to lead their teams and organizations. Direct accounts from patients, family and caregivers who want their “voices” heard are incorporated throughout the book. ER -