TY - BOOK ID - 206819 TI - Quality of Telephone-Based Spoken Dialogue Systems PY - 2005 SN - 128041264X 9786610412648 0387231862 0387231900 1441935843 PB - New York, NY : Springer US : Imprint: Springer, DB - UniCat KW - Automatic speech recognition. KW - Telephone systems KW - Quality control. KW - Telephony KW - Telecommunication systems KW - Mechanical speech recognizer KW - Speech recognition, Automatic KW - Pattern recognition systems KW - Perceptrons KW - Speech, Intelligibility of KW - Speech perception KW - Speech processing systems KW - Computer engineering. KW - Telecommunication. KW - Computer science. KW - Electrical Engineering. KW - Signal, Image and Speech Processing. KW - Communications Engineering, Networks. KW - User Interfaces and Human Computer Interaction. KW - Electric communication KW - Mass communication KW - Telecom KW - Telecommunication industry KW - Telecommunications KW - Communication KW - Information theory KW - Telecommuting KW - Computers KW - Informatics KW - Science KW - Design and construction KW - Electrical engineering. KW - Signal processing. KW - Image processing. KW - Speech processing systems. KW - User interfaces (Computer systems). KW - Interfaces, User (Computer systems) KW - Human-machine systems KW - Human-computer interaction KW - Computational linguistics KW - Electronic systems KW - Modulation theory KW - Oral communication KW - Speech KW - Telecommunication KW - Singing voice synthesizers KW - Pictorial data processing KW - Picture processing KW - Processing, Image KW - Imaging systems KW - Optical data processing KW - Processing, Signal KW - Information measurement KW - Signal theory (Telecommunication) KW - Electric engineering KW - Engineering UR - https://www.unicat.be/uniCat?func=search&query=sysid:206819 AB - Quality of Telephone-Based Spoken Dialogue Systems is a systematic overview of assessment, evaluation, and prediction methods for the quality of services such as travel and touristic information, phone-directory and messaging, or telephone-banking services. A new taxonomy of quality-of-service is presented which serves as a tool for classifying assessment and evaluation methods, for planning and interpreting evaluation experiments, and for estimating quality. A broad overview of parameters and evaluation methods is given, both on a system-component level and for a fully integrated system. Three experimental investigations illustrate the relationships between system characteristics and perceived quality. The resulting information is needed in all phases of system specification, design, implementation, and operation. Although Quality of Telephone-Based Spoken Dialogue Systems is written from the perspective of an engineer in telecommunications, it is an invaluable source of information for professionals in signal processing, communication acoustics, computational linguistics, speech and language sciences, human factor design and ergonomics. ER -