TY - BOOK ID - 19141136 TI - Public value management, measurement and reporting PY - 2014 SN - 9781784410117 178441011X 1322326649 1784410101 9781784410100 PB - United Kingdom : Emerald, DB - UniCat KW - Government productivity. KW - Public administration KW - Evaluation. KW - #SBIB:35H202 KW - Productivity, Government KW - Capital productivity KW - Production (Economic theory) KW - Overheidsmanagement: prestatiemanagement KW - Public administration. KW - Administration, Public KW - Delivery of government services KW - Government services, Delivery of KW - Public management KW - Public sector management KW - Political science KW - Administrative law KW - Decentralization in government KW - Local government KW - Public officers KW - Government productivity KW - Evaluation KW - Political Science KW - Public Affairs & Administration. UR - https://www.unicat.be/uniCat?func=search&query=sysid:19141136 AB - This volume aims to shed light on how public service value is identified, managed, measured and reported. The concept of public value has been increasingly associated with the process of modernisation and in recent years the debate has shifted away from 'what' to 'how' public value is conceptualised and practiced. How the public sector can meet the communities' expectations is particularly relevant in light of the Global Financial Crisis. At present, many governments are involved in reform aimed at improving the effectiveness, efficiency and economy of operations, and improving the quality of public services. Examining the effectiveness of these reforms and understanding the gap between the expectations of society and the resources available for public services is an important but under-explored topic. The chapters are the result of a series of conferences and workshops on public value held in 2012 and 2013. There are 20 papers, covering a range of topics, including theoretical reflections, practical case studies and empirical observations aimed at understanding the concept of public value. ER -