TY - THES ID - 148638752 TI - Mise en place du tableau de bord d'AMOS sur base de l'analyse des indicateurs de performance AU - Parlascino, Laura AU - Van Caillie, Didier AU - Bay, Maud AU - Leruth, Sophie AU - GODFRIN, Céline PY - 2018 PB - Liège Université de Liège (ULiège) DB - UniCat KW - Piloting a company, Performance, Management system, Information system, Quality management system, Processes, Key performance indicators, SMART analysis, Dashboards, ERP KW - Physique, chimie, mathématiques & sciences de la terre > Aérospatiale, astronomie & astrophysique UR - https://www.unicat.be/uniCat?func=search&query=sysid:148638752 AB - In a world where the environment is constantly changing, all organizations must adapt themselves to potential changes. Nowadays, evolutions can be used as sources of innovation and improvement. A company is continuously looking for performance to create value. That is why, the monitoring and the enhancement of the performance of a company is essential. Reaching a certain level of performance requires the implementation of a most adapted management system. 
And this is a strategic decision made by AMOS. The company has recently implemented a Quality Management System in order to follow carefully its operational activities. The key performance indicators developed through the new structure have an important role. They help the pilot of a process to run efficiently its daily activities. Furthermore, the global performance of AMOS is determined by a complete dashboard. A dashboard contains all the indicators implemented and has the follow purpose : the data collected lead to relevant information that facilitate the company to take optimal decisions. ER -