TY - THES ID - 146382862 TI - Etude de la communication au cours du processus de transmission intrafamiliale en Belgique francophone AU - Grodent, Céline AU - Crutzen, Nathalie AU - Pirnay, Fabrice AU - Weerts, Laurent PY - 2017 PB - Liège Université de Liège (ULiège) DB - UniCat KW - communication, soft issues, succession process, family business, relationship incumbent/successor, good practices. KW - Sciences économiques & de gestion > Gestion de l'entreprise & théorie des organisations UR - https://www.unicat.be/uniCat?func=search&query=sysid:146382862 AB - In the literature, the subject of communication during the succession process in family businesses has been mostly addressed as a solution to conflicts. An in-depth analysis about communication as an issue in itself has not been conducted yet. After establishing a theoretical framework, we assumed that the two main actors involved in the succession process, namely the incumbent and the successor, could have different communication methods that would have an impact on the succession process. We used a qualitative method and interviewed seven family businesses to develop this assumption. The first objective of this thesis was to analyze the communication for each profile as well as the relationship between the incumbent and the successor. The second goal was to confirm what has been said in the literature concerning the factors that influence the communication and the good practices that improve this communication. Following our research and our analysis, we created a model that shows how two variables related to communication can impact the succession process. ER -