TY - VIDEO ID - 143153350 TI - How to respond to a crisis : the importance of communication in the cases of Exxon and BP PY - 2019 PB - London : Henry Stewart Talks, DB - UniCat KW - Communication in crisis management. KW - BP Deepwater Horizon Explosion and Oil Spill, 2010. KW - Communication in crisis management KW - Corporate image. KW - Exxon Valdez Oil Spill, Alaska, 1989. KW - Mass media KW - Oil spills KW - Public relations KW - Management. UR - https://www.unicat.be/uniCat?func=search&query=sysid:143153350 AB - This case study examines Exxon's response to the oil spill of 1989 to explore the importance of communications in times of crisis. ER -