TY - BOOK ID - 142829819 TI - Essential communications skills for managers. AU - St. John, Walter AU - Haskell, Ben PY - 2017 SN - 1631576577 PB - New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, DB - UniCat KW - Communication in management. KW - Reading Tips KW - Persuasive Communication KW - Managerial Communications KW - Management Skills KW - Managerial Performance KW - Listening Tips KW - Gender-Neutral KW - Diversity Communication KW - Conflict Resolution KW - Communication Skills KW - Communication Reference Guide for Managers KW - Communication Mistakes KW - Communication Guide for Managers KW - Communication Fundamentals KW - Communication Effectiveness for Managers KW - Communicating under Stress KW - Communicating Strategies KW - Communication KW - Communicating with Employees KW - Communicating in the Workplace KW - Communicating in a Crisis KW - Communicating for Managers KW - Communicating Effectively KW - Writing Tips KW - Workplace Communications KW - Workplace Situations KW - Speechmaking KW - Speaking Confidently UR - https://www.unicat.be/uniCat?func=search&query=sysid:142829819 AB - The purpose of this book is to provide practicing and aspiring managers and students of management a practical and comprehensive reference source for communicating on the job with all people in all situations. This "how-to" book provides readers with the essential knowledge, attitudes, and skills to perform the communicating aspects of their routine and special duties. The information is presented in two volumes. Each topic is divided into "Things to Know" and "Things to Do." ER -