TY - BOOK ID - 138321383 TI - Working the night shift : women in India's call center industry PY - 2010 SN - 9780804769136 0804769133 9780804769143 0804769141 PB - Stanford, Calif. Stanford University Press DB - UniCat KW - Women employees KW - Call centers KW - Night work KW - Women KW - Women KW - Social conditions KW - Employees KW - Employment KW - Social conditions UR - https://www.unicat.be/uniCat?func=search&query=sysid:138321383 AB - "Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many in India to the call center industry. At the same time, night shift employment presents women, in particular, with new challenges alongside the opportunities. This book explores how beliefs about what constitutes "women's work" are evolving in response to globalization.Working the Night Shift is the first in-depth study of the transnational call center industry that is written from the point of view of women workers. It uncovers how call center employment affects their lives, mainly as it relates to the anxiety that Indian families and Indian society have towards women going out at night, earning a good salary, and being exposed to western culture. This timely account illustrates the ironic and, at times, unsettling experiences of women who enter the spaces and places made accessible through call center work. ."--Publisher's website. ER -