TY - BOOK ID - 138013886 TI - Powerful people skills : how to form, build and maintain stronger, longer-lasting relationships AU - Hansen, Heather. AU - ST Training Solutions. PY - 2009 SN - 981261950X PB - Singapore : Marshall Cavendish Business, DB - UniCat KW - Interpersonal communication. KW - Interpersonal relations. KW - Communication in organizations. UR - https://www.unicat.be/uniCat?func=search&query=sysid:138013886 AB - This book provides easy to follow methods for building people skills, providing dos, donts, fast facts, common myths, and simple mental checklists to help you form strong, long-lasting, and powerful relationships in work and life. ER -