TY - BOOK ID - 137921485 TI - Total quality management : text with cases PY - 2000 SN - 0750639520 PB - Oxford Butterworth-Heinemann DB - UniCat KW - Total quality management KW - Total quality management UR - https://www.unicat.be/uniCat?func=search&query=sysid:137921485 AB - ER -