TY - BOOK ID - 137866780 TI - The lean certification handbook AU - Manos, Anthony AU - Vincent, Chad PY - 2012 SN - 0873898230 0873788966 0873898044 9780873898041 9780873788960 PB - Milwaukee, Wisconsin : ASQ Quality Press, DB - UniCat KW - Total quality management. KW - Industrial efficiency. UR - https://www.unicat.be/uniCat?func=search&query=sysid:137866780 AB - This handbook's intention is to gather into a single reference the information related to the joint lean certification program of SME, AME, The Shingo Prize, and ASQ. This book will enhance your understanding of the certification's Body of Knowledge (BOK) as a whole and give you a more holistic look at lean. This comprehensive handbook covers all the topics included in the BOK: cultural enablers, continuous process improvement, consistent lean enterprise culture, and business results. Written by a team of lean experts with years of experience in the field, it will be indispensible to anyone in ER -