TY - BOOK ID - 136554699 TI - Communication : Unlock the secrets that will increase productivity and prospel you to a brighter, more fulfilling future. AU - Taylor, Shirley. AU - Lester, Alison. PY - 2009 SN - 9812619518 PB - Singapore : Marshall Cavendish International (Asia) Ptd Ltd, DB - UniCat KW - Business communication. KW - Communication. KW - Oral communication. UR - https://www.unicat.be/uniCat?func=search&query=sysid:136554699 AB - In this book, you will learn to build personal report, negotiate modern assumptions about face-to-face contact, manage conflicts, and discern the appropriate time for e-mail, telephone, and personal contact. ER -