TY - BOOK ID - 136281652 TI - Responsive government : service quality initiatives PY - 1996 SN - 9264147098 PB - Paris OECD DB - UniCat KW - Bureaucracy KW - Executive departments KW - Government productivity KW - Local government KW - Reorganization UR - https://www.unicat.be/uniCat?func=search&query=sysid:136281652 AB - ER -