TY - BOOK ID - 1359656 TI - Consumer boycotts : effecting change through the marketplace and the media PY - 1999 SN - 041592457X 0415924561 0203900413 1280316756 0203900405 1135960429 9780203900413 9780203900406 9780415924566 9780415924573 9781135960421 9781280316753 9786610316755 6610316759 9781135960377 9781135960414 1135960410 PB - New York : Routledge, DB - UniCat KW - National consumption KW - Consumer behavior KW - Boycotts. KW - Consumer behavior. KW - Consumer complaints. KW - Consumer satisfaction. KW - Marketing & Sales KW - Commerce KW - Business & Economics KW - Complaints, Consumer KW - Complaints (Retail trade) KW - Customer complaints KW - Customer satisfaction KW - Boycott KW - Consumer boycotts KW - Secondary boycotts KW - Behavior, Consumer KW - Buyer behavior KW - Decision making, Consumer KW - Satisfaction KW - Brand loyalty KW - Customer loyalty KW - Passive resistance KW - Human behavior KW - Consumer profiling KW - Market surveys UR - https://www.unicat.be/uniCat?func=search&query=sysid:1359656 AB - Monroe Friedman discusses different types of boycotts, from their historical focus on labour and economic concerns, to the more recent inclusion of issues such as minority rights, animal welfare and environmental protection. ER -