TY - BOOK ID - 135661345 TI - ITIL®4 : Direct, Plan and Improve PY - 2020 SN - 0113316453 PB - Norwich, England : TSO (The Stationery Office), part of Williams Lea, DB - UniCat KW - ITIL (Information technology management standard)--Examinations--Study guides. KW - Information technology--Management--Examinations--Study guides. KW - Information technology projects--Management--Examinations--Study guides. KW - Information technology KW - Information technology projects KW - Management KW - Examinations UR - https://www.unicat.be/uniCat?func=search&query=sysid:135661345 AB - ER -