TY - BOOK ID - 135075591 TI - Human resource management and the global financial crisis : evidence from india's IT/BPO industry PY - 2017 SN - 1315513161 131551317X 1315513153 PB - New York : Routledge, DB - UniCat KW - Information technology KW - Human capital KW - Global Financial Crisis, 2008-2009. KW - Management. UR - https://www.unicat.be/uniCat?func=search&query=sysid:135075591 AB - This book analyses managerial responses and people management strategies and processes adopted to deal with the global financial crisis. The book focuses on the nature of strategic choices available to firms in the Indian information technology (IT) and knowledge and business process outsourcing (K&BPO) industry. It looks at how these Indian firms in the industry exercised their strategic choices to deal with their routine business and in times of a crisis how these routines were changed through learning and resilience. ER -