TY - BOOK ID - 135070852 TI - Calculating & reporting customer profitability: Marriott case study PY - 2006 PB - [Place of publication not identified] American Productivity & Quality Center APQC DB - UniCat KW - Marriott International, Inc. UR - https://www.unicat.be/uniCat?func=search&query=sysid:135070852 AB - ER -