TY - BOOK ID - 132388439 TI - The concierge : key to hospitality : a training manual AU - Bryson, McDowell AU - Ziminski, Adele PY - 1992 PB - New York Wiley DB - UniCat KW - Service industry KW - Personnel management KW - personeelsmanagement KW - facilitaire diensten KW - hospitality management UR - https://www.unicat.be/uniCat?func=search&query=sysid:132388439 AB - ER -