TY - BOOK ID - 132371596 TI - Total quality: management, organization, and strategy AU - Evans, James R. AU - Dean, James W. PY - 2003 SN - 0324178719 PB - Mason, Ohio Thomson DB - UniCat KW - Production management UR - https://www.unicat.be/uniCat?func=search&query=sysid:132371596 AB - ER -