TY - BOOK ID - 132150842 TI - Evaluation of reference services AU - Katz, Bill AU - Fraley, Ruth A. PY - 1984 SN - 0866563776 PB - New York, N.Y. Haworth Press DB - UniCat KW - Library management KW - Information retrieval UR - https://www.unicat.be/uniCat?func=search&query=sysid:132150842 AB - ER -