ID - 131860497 TI - COVID-19, Technology and Marketing : Moving Forward and the New Normal AU - Ratten, Vanessa AU - Thaichon, Park PY - 2021 SN - 9789811614422 9789811614439 9789811614446 9789811614415 PB - Singapore Springer, Imprint: Palgrave Macmillan DB - UniCat KW - Consumer behavior KW - Market research KW - Marketing KW - marketing KW - marktonderzoek KW - CRM (Customer Relationship Management) UR - https://www.unicat.be/uniCat?func=search&query=sysid:131860497 AB - "The text explores the changes in new digital technology as well as the challenges faced by modern marketing management through the lens of the current covid pandemic which is interesting and timely.." -Isaac Cheah, Curtin University, Australia "This book can be a useful compass for the future as the changes forced by COVID-19 will have permanent characteristics and significant impact on global markets and businesses." -Nikolaos Apostolopoulos, Neapolis University Pafos, Cyprus "Ratten and Thaichon's timely text explores multiple, international, perspectives on the relationship between technology and marketing within the context of the Corona pandemic. As such it will serve as a valuable reference point for those seeking to understand the technology-business dynamic, and those keen to benefit from it." -Andreas Walmsley, Coventry University, United Kingdom "A timely, novel view, a relevance book for our times. A must read to understand how companies and individuals try to adapt and overcome obstacles, succeed or fail under what is considered by many the worst health crisis and economic downfall in modern history." -Oscar Javier Montiel Mendez, Universidad Autónoma de Ciudad Juárez, Mexico This book addresses how Covid-19 has damaged businesses and how businesses can adapt to the new normal. In doing so, the book contributes to theories associated with the marketing management, by assessing opportunities and challenges associated with the implementation of technology and marketing management during and post Covid-19. The book will be useful for anyone aiming to gain a better understanding of the current and future technologies that may play a role or have a robust impact on marketing management during Covid-19. Vanessa Ratten is Associate Professor at the La Trobe University, Australia. She is the Programme Coordinator of the Entrepreneurship and Innovation degrees at La Trobe Business School. Park Thaichon is the Cluster Leader of the Relationship Marketing for Impact Research Cluster and the Program Director of the Master of Marketing at Griffith University. Park main research interests include relationship marketing, big data, privacy, dark marketing, and consumer behaviour. ER -