TY - BOOK ID - 128702758 TI - Fidelisez a vie vos clients PY - 1995 SN - 9782878452419 PB - Paris : Les Presses du Management, DB - UniCat KW - Klantenbinding. KW - Klantendienst. KW - Management. UR - https://www.unicat.be/uniCat?func=search&query=sysid:128702758 AB - ER -