TY - BOOK ID - 128214925 TI - The lean office : collected practices and cases. PY - 2005 SN - 1563273160 PB - New York, N.Y. : Productivity Press, DB - UniCat KW - Industrial efficiency. KW - Industrial management KW - Office management KW - Organizational effectiveness. KW - Cost control. UR - https://www.unicat.be/uniCat?func=search&query=sysid:128214925 AB - p b i The Lean Office: Collected Practices and Cases /i /b is a compilation of articles previously published in our monthly newsletter, b i Lean Manufacturing Advisor /i /b . These articles discuss lean implementations in non-manufacturing operations, from design to processing invoices to customer service. Most articles are written in the form of case studies. /p p b Highlights include: /b ul li Practical, in-depth description of lean implementation, written in a conversational, easy-to-read style /li li A large quantity of case studies unavailable from any other single source /li li Responds to your desire for real-world lean office information /li /ul br ER -