TY - BOOK ID - 128028439 TI - Value stream management for the lean offic : 8 steps to planning, mapping, and sustaining lean improvements in administrative areas AU - Tapping, Don AU - Shuker, Tom PY - 2003 SN - 1563272466 PB - Portland (Or.) : Productivity press, DB - UniCat KW - Industrial management. KW - Office management. UR - https://www.unicat.be/uniCat?func=search&query=sysid:128028439 AB - ER -