TY - BOOK ID - 127968870 TI - Professional's guide to process improvement : maximizing profit, efficiency, and growth AU - Lientz, Bennet P. AU - Rea, Kathryn P. PY - 2001 SN - 0156072114 PB - New York (N.Y.) : Harcourt, DB - UniCat KW - Social Sciences and Humanities. Management studies, Business Administration, Organizational Science KW - Management Studies. UR - https://www.unicat.be/uniCat?func=search&query=sysid:127968870 AB - ER -