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Public speaking. --- Oral communication. --- Public speaking --- Oral communication --- Oral transmission --- Speech communication --- Verbal communication --- Communication --- Study and teaching

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Assertiveness (Psychology)

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Dramatically increase your EAR-Q! The difference between "hearing" and "listening" is huge, because listening is a skill that has to be learned, practiced, and developed over time. When you finish this 50-page Power of Listening workbook, you'll have every tool you ever need to double your listening skills in only a few short weeks: Know the fastest ways to uncover a message's hidden meaning, Learn the difference between understanding and agreeing, Listen without feeling prejudice, judgment or the need to defend or interrupt, Improve information retention skills, Learn how to listen between the lines, Learn to listen for "hot spots" and sensitive areas, Learn to listen for deeper hidden agendas, Learn to listen to evaluate and empathize, Learn how to create environments that promote "ideal listening", Understand the critical steps to avoid misunderstandings, Learn key strategies to listen and communicate with all types of people. Consider this: How many clients did your customer service staff alienate because they jumped to wrong conclusions? How many more sales did you give your competition because your sales people missed critical "closing" clues? How many employees went home vengeful because a manager hurt their feelings? How much potential business slipped through the cracks because of weak communication? For your sake, I hope it's not a lot. The fact is, for businesses today, the most costly business errors are a result of weak communication. Here is the good news... If you have people working with you who know how to really listen, every part of your business benefits. If you are lucky, a small percentage of your staff has naturally developed these skills long before you hired them, but for the majority you need a simple solution for a very dangerous problem.After you read The Power of Listening Workbook, your employees, sales people, customer service people, and managers will: Know the fastest ways to uncover a message's hidden meaning, Get sure-fire tips on how to listen to angry customers, Distinguish the subtle but vital differences between content and delivery of a message, Listen without feeling prejudice, judgment, or the need to defend or interrupt, Improve information retention skills, Learn how to listen and wait for closing signs, Learn to listen to evaluate and empathize, Learn how to create environments that promote "ideal listening", Learn how to master and maintain focus in meetings and presentations, Understand the critical steps to avoid misunderstandings. Your business will benefit from: Immediate increase in sales from your "dynamic" listening sales team, More loyal customers resulting from your compassionate customer service team, More productive employees as a result of your "listener-sensitive" managers; Reduce staff turnover. Save money on hiring and training by keeping your best employees.

Listening. --- Interpersonal communication. --- Social Sciences --- Psychology --- Communication --- Interpersonal relations --- Auding --- Attention --- Comprehension --- Educational psychology --- Hearing --- Listening --- Interpersonal communication --- E-books

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So you think you've mastered all the effective sales and marketing techniques. You're witty and smooth-talking when you need to be; you're aggressive, yet non-manipulative; you up-sell the right product at just the right time; your communication skills and ability to read your customers are as polished as your leather shoes. But are you taking advantage of the latest and most advanced electronic sales tools, such as eNewsletters and eZines? If your answer is no, you may be missing out on thousands of "easy" dollars every month. Learn How to Reach Out to Your Customers the Easy Way: In this 7-page eReport, I'll walk you through the process of setting up your own electronic newsletter systems. You'll see how this easy sales strategy can add several thousands of dollars to your revenue stream each and every month-without the added costs of production, printing, distribution, and shipping costs that traditional outreach programs incur. How would I know? My own eNewsletter series, Tony's Timely Tips, has been making me steady big bucks-that's pure profits folks-for several years now. In this practical and easy-to-read eReport, you'll learn 10 tips that will ensure that a steady stream of cash flow enters your own bank account every month. The 10 Tips Include: 1. Why Have a Free Newsletter? You'll learn why creating a mechanism to reach out to your customers electronically will ensure steady sales down the road. 2. Text or HTML? I'll explain the pros and cons of each, and set you down a path that's best for you. 3. Content: See why writing a concise, clear, specific message, and the right combination of target and balance are the recipe for a successful eNewsletter. 4. Sell Your Products: Learn how to insert product pitches into your eNewsletter-the classy, inoffensive way! 5. Promotional Content: Learn how to find harmony among the three approaches to eNewsletter content: the type that exists to sell products, the type that exists to promote the author, and the type that purely gives information. 6. Auto Responder vs. Here & Now Tips: Find out which of these two different types of eNewsletter formats is right for you. 7. The Layout: I'll show you ways to incorporate your company logo, colors, and themes so that your eNewsletter reflects your business image. 8. All the Stuff That Goes at the Bottom: From contact information to copyright, there are a lot of details you won't want to leave out of your eNewsletter. 9. Don't Spam! Learn how to walk the fine line between eNewsletters and spam. 10. Monetizing Your List: See how partnering with other vendors can work to your benefit. I'm confident this eReport is your ticket to your own successful eNewsletters.

Internet marketing. --- Electronic newsletters. --- Marketing. --- Commerce --- Business & Economics --- Marketing & Sales --- Consumer goods --- Domestic marketing --- Retail marketing --- Retail trade --- Industrial management --- Aftermarkets --- Selling --- Electronic publications --- Newsletters --- Online marketing --- Web marketing --- World Wide Web marketing --- Electronic commerce --- Marketing

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Are you stuck in a rut? Do you maintain the same routine way of doing things, regardless of changes in circumstances? If so, you may lack versatility - and you may be suffering the consequences as change passes you by. The Versatility eWorkbook is an interactive tool for helping you dispel attitudes of low versatility that may have become deeply ingrained as a part of your basic personality. This workbook will help you change some of your habitual behaviors and knee-jerk reactions in order to become more versatile - and therefore increase your chances of success in any given situation, regardless of circumstances. Topics covered include: Helping you increase your resiliency, attentiveness, and vision - all of which enhance your versatility Helping you decrease your bluntness, resistance, and subjectiveness - all of which hinder your versatility.

Adaptability (Psychology) --- Success in business.