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Dial just about any toll-free number and chances are you'll be talking to a Filipino. In fact, around the year 2005, the country overtook India as the world's 'voice capital.' 'Lives on the Line' argues that this has nothing to do with wages or accents. Rather, as Jeffrey J. Sallaz shows, there is a perfect match between offshored call centres and educated young Filipinos. For Filipina women and gay Filipinos in particular, call centres are veritable lifelines, and their lives tell us much about contemporary capitalism and the future of work.
Call center agents --- Labor market --- Philippines --- Social conditions --- Call center agents - Philippines --- Labor market - Philippines --- Philippines - Social conditions - 21st century --- Call centers --- Call center customer service agents --- Call center operators --- Call center representatives --- Customer service agents, Call center --- Operators, Call center --- Representatives, Call center --- Employees --- Telephone stations --- Commonwealth of the Philippines --- Feilübin --- Filipinas --- Filippine --- Filippiny --- Firipin --- Philippine Islands --- Pilipinas --- Pʻillipʻin --- Republic of the Philippines --- Republika ng Pilipinas --- RP --- Филиппины --- フィリピン --- فلبين --- Filibbīn --- 菲律宾 --- Philippinen
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Telecommunication --- -Computer programming --- Telephone switching systems, Electronic --- #TCPW P4.7 --- #TCPW P5.2 --- 681.3*D32 --- 681.3*D33 --- Electronic switching systems (Telephone) --- Electronic systems --- Switching circuits --- Switching theory --- Telephone, Automatic --- Telephone stations --- Telephone systems --- Computers --- Electronic computer programming --- Electronic data processing --- Electronic digital computers --- Programming (Electronic computers) --- Coding theory --- Electric communication --- Mass communication --- Telecom --- Telecommunication industry --- Telecommunications --- Communication --- Information theory --- Telecommuting --- Switching systems --- language classifications: applicative languages data-flow languages design languages extensible languages macro and assembly languages nonprocedural languages specialized application and very high-level languages (Programminglanguages) --- Languages constructs: abstract data types concurrent programming structurescontrol structures coroutines (Programming languages) --- Programming --- Elektronische telefooncentrales --- Programmering --- Schakeltechnieken --- Telefonie --- Elektronische telefooncentrales. --- Programmering. --- Schakeltechnieken. --- Telefonie. --- 681.3*D33 Languages constructs: abstract data types concurrent programming structurescontrol structures coroutines (Programming languages) --- 681.3*D32 language classifications: applicative languages data-flow languages design languages extensible languages macro and assembly languages nonprocedural languages specialized application and very high-level languages (Programminglanguages) --- Telephone switching systems, Electronic. --- Computer programming --- 681.3*D33 Languages constructs: abstract data types; concurrent programming structures;control structures; coroutines (Programming languages) --- Languages constructs: abstract data types; concurrent programming structures;control structures; coroutines (Programming languages) --- 681.3*D32 language classifications: applicative languages; data-flow languages; design languages; extensible languages; macro and assembly languages; nonprocedural languages; specialized application and very high-level languages (Programminglanguages) --- language classifications: applicative languages; data-flow languages; design languages; extensible languages; macro and assembly languages; nonprocedural languages; specialized application and very high-level languages (Programminglanguages) --- Communication switching systems --- Switching systems (Telecommunication) --- Data transmission systems --- Computer programming. --- Switching systems. --- Telecommunication - Switching systems
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