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Dial just about any toll-free number and chances are you'll be talking to a Filipino. In fact, around the year 2005, the country overtook India as the world's 'voice capital.' 'Lives on the Line' argues that this has nothing to do with wages or accents. Rather, as Jeffrey J. Sallaz shows, there is a perfect match between offshored call centres and educated young Filipinos. For Filipina women and gay Filipinos in particular, call centres are veritable lifelines, and their lives tell us much about contemporary capitalism and the future of work.

Call center agents --- Labor market --- Philippines --- Social conditions --- Call center agents - Philippines --- Labor market - Philippines --- Philippines - Social conditions - 21st century --- Call centers --- Call center customer service agents --- Call center operators --- Call center representatives --- Customer service agents, Call center --- Operators, Call center --- Representatives, Call center --- Employees --- Telephone stations --- Commonwealth of the Philippines --- Feilübin --- Filipinas --- Filippine --- Filippiny --- Firipin --- Philippine Islands --- Pilipinas --- Pʻillipʻin --- Republic of the Philippines --- Republika ng Pilipinas --- RP --- Филиппины --- フィリピン --- فلبين --- Filibbīn --- 菲律宾 --- Philippinen